Services & Spare Parts - Your Uptime is Our Priority

In global competition, maximum productivity is considered the key to success in the metal cutting industry. Several aspects play a role in achieving this: in addition to the optimisation of the manufacturing processes, the most important aspects are the reduction of unscheduled downtimes and increasing machine availability.

That is why HELLER machines and the services provided by HELLER Services go hand in hand. With a global presence, quick response times and qualified customer care HELLER Services ensures highest machine availability over many years. For you we are offering a comprehensive range of services:

Monday - Friday 7:00am-4:00pm Eastern Time

For Service inquiries, please contact our Service Department at 248-629-8931 or 248-556-8444
For Spare Parts inquiries, please contact our Spare Parts Department at 248-556-8446
For Training inquires, please contact the HELLER Academy at 248-629-8926

24/7 Service

Call 800-803-2250. Alternatively, you can fax: 248-288-0332

HELLER technicians are ready to answer your call and be on the scene to help you keep yours systems up and running. Your uptime is our main interest.

To accurately assist with your request, please provide the following:

Type
Control No.
Order (Machine) No.

Remote Service

Can you afford to wait for a service engineer?

When worse comes to worst and production has come to a standstill or your machine operator to his wit's end, our experts can provide immediate support via Remote Service. With your approval, they can connect to you machine and look into the problem immediately.

Training

Get the best out of man and machine.

HELLER offers customised training concepts with a focus on availability. We provide training and continuing education for your operating and maintenance staff tailored to ensure reliable productivity of you machines.